Thursday, May 21, 2009

The 'Missing Ingredient' in Employee Retention and Peak Performance

"The basic building block of good communications is the feeling that every human being is unique and of value."
— Unknown

It’s a fact: Communication and selling skills are essential in today’s competitive marketplace. It’s no longer enough to just be ‘technically’ good at your work anymore. Expertise in the technological systems in your business won’t necessarily solve a customer’s problem. Line staff, management and business leaders need the skills to effectively communicate with customers and fellow staff members.

HR and Training Managers face enormous challenges when they consider the increasing difficulty of finding and keeping skilled people, a more demanding highly skilled younger workforce, and a growing population of older workers heading toward retirement.

Soft skills are becoming the key ‘missing ingredient’ in keeping and ensuring employees perform at their peak. Interpersonal, phone, sales, and team building skills are a vital element of a high-retention culture.

Employers owe it to themselves and their business to stop and take time to plan and invest in their most valuable asset... their employees.

To receive your FREE Report (valued at $97) that reveals the secrets to rewarding your business with happier, more productive staff, visit http://www.peopleskillsforlife.com/.

Here's to accelerating your success!

Welcome to The Succeler8 Blog

"Vision without action is merely a dream. Action without vision just passes the time. Vision with action can change the world." Joel A. Barker

Welcome to my first post on The Succeler8 Blog!

After months of procrastination, I made a decision today to finally start my blog, and what a great feeling it is to actually get it done!

I'll be posting articles full of updates and tips - so make sure you check back regularly! As a Trainer, I'm committed to helping employers reward their business with happier, more productive staff. As a Coach, my purpose is to inspire, empower and challenge individuals to make massive transformations in their own lives.

Business owners/managers - To discover how you can take advantage of the latest and most powerful soft skills training methods, increase sales and customer service levels and reduce staff conflict and turnover, visit www.peopleskillsforlife.com and sign up for your FREE Report (valued at $97).

Individuals - To find out more about how Succeler8 can help you to accelerate your own success, e-mail info@succeler8.com.au.

Here's to accelerating your success!

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